In order to bring you any type of service, we first need to hear from you, and as this is an important step in the customer service process, we looked at the current trend of business nowadays, and thought “how can we make this easier for our customers?”, of course the first answer that popped into our heads was: why not actually answer the phone when they call? What seemed like a stroke of genius, in retrospect is one thing that should be a given in today's business, in our opinion anyway. How can you quickly get to the heart of an issue by making your customers dial twelve different numbers just to be directed to your website in the end, unless you’re looking to lose business.
At Buford Auto Glass Network we believe that the communication process with our customers is an important one, and the easiest way to get that ball rolling it to make ourselves available to communicate with. This is why we have professionals on the phone who know how to handle your call, get to the heart of the issue you’re facing, and to proceed to the next step. Making your experience with us over the phone a smooth and effective one. We feel that this is a much better approach when to comes not only to customer service, but when it comes to showing your customers that they matter to you. And at Buford Auto Glass Network each of our local area customers matter.